Shipping & Returns
SHIPPING POLICY
Last Updated: July 14, 2026
At IPPOS, every product is handmade and carefully prepared before shipping.
Worldwide Shipping
We offer worldwide shipping.
Orders over €60 qualify for free worldwide shipping.
Processing & Delivery
Orders are processed after payment confirmation. Processing times may vary depending on product availability and whether an item is made to order.
Once your order has shipped, you will receive tracking information by email.
Shipping Providers
We use trusted courier services, including:
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DHL
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ELTA Courier
Customs & Import Fees
For orders outside the European Union, customs duties, taxes, or import fees may apply. These charges are the responsibility of the customer.
Contact
If you have any questions about your shipment, please contact us:
IPPOS Handmade Leather and Goods
Email: support@ipposleather.com
RETURN & EXCHANGE POLICY
Last Updated: July 14, 2026
At IPPOS, each item is handmade with care and attention to detail. We want you to be happy with your purchase.
Returns
You may request a return within 14 days of receiving your order.
To be eligible for a return, the item must be:
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Unused and in its original condition
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Returned with its original packaging
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Free from any damage or signs of use
Please contact us before returning any item.
Return shipping costs are the responsibility of the customer unless the item is defective, damaged, or incorrect.
Exchanges
We accept exchanges for eligible items. Please contact us within 14 days of receiving your order.
Exchanges depend on product availability.
Customized Items
Customized or personalized items cannot be returned or exchanged, unless they arrive damaged, defective, or there was an error on our part.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us as soon as possible and we will assist you.
Contact
For return or exchange requests:
IPPOS Handmade Leather and Goods
Email: support@ipposleather.com