top of page
FAQ
Frequently asked questions
General
Yes. Each IPPOS product is handmade with attention to detail by skilled craftsmanship. Because every piece is created individually, small variations in texture, color, or markings may occur. These natural characteristics make each leather product unique.
We use carefully selected genuine leather, chosen for its exceptional durability, rich feel, and unique ability to develop a beautiful patina over time. To learn more about the specific materials behind each piece, the exact leather type used is detailed in every individual product info section.
Because our products are handmade, processing times may vary. Most orders are prepared within 3 - 5 business days before shipping.
We ship worldwide.
Yes, returns are accepted according to our Return Policy and applicable consumer protection laws.
Personalized or custom-made products may not be eligible for return unless they are defective, according to applicable consumer protection rules.
General care:Keep leather away from excessive water.Avoid prolonged exposure to direct sunlight.Clean gently with a soft cloth.Use appropriate leather conditioner when needed.
bottom of page
.png)